We know that you may be nervous about your first visit to an osteopath or sports therapist so we have prepared the following guide to help put you at your ease. Click on a topic to move to that section of the guide.
You are welcome to bring a friend or relation into the treatment room if you wish and anyone under the age of 16 must be accompanied by a chaperone.
Our Clinic is on the first floor, so if you have a problem with stairs, please advise our receptionist when making an appointment.
We have both male and female osteopaths, so if you would prefer to be treated by an osteopath of the same gender as yourself, this isn’t a problem. Just tell our friendly receptionist when you book your appointment.
Before your first visit we aim to send you an email or letter, explaining what to expect and what you need to bring with you on the day. If this is not possible, then the receptionist should have covered the major points with you.
Please arrive at least 5 minutes before your appointment time, as on arriving at the Clinic you will be asked to complete a form with your contact details and sign the bottom which authorises us to treat you. Depending on which treatment you are having, your appointment will be between 30-60 minutes long.
You will then be met by your practitioner and taken upstairs into the treatment room.
Before any examination and treatment is carried out you will be asked some questions about yourself – we need to know about your health, past and present, and you will be asked more detailed questions about your symptoms and their history, your medical history (including operations and illnesses) and any medication you are taking (both prescribed and “over the counter”). Although some questions may seem unnecessary, all this information is important and helps us to make a diagnosis and develop a suitable treatment plan for you. All case histories are completely confidential and will not be released without your consent. This also applies to any conversations that take place during treatment.
Once we have all the information we need we will move onto examining you. In order to do a full examination you will normally be asked to undress to your underwear so we can see not only the area which is causing problems, but also other areas which may be related to your condition.
We ask that you wear appropriate underwear so that you are comfortable. You may like to consider wearing shorts, track suit bottoms, vest tops and/or camisoles. We appreciate that undressing can be concerning and something that you may be embarrassed about – please do not be. Don’t forget, you can always bring a friend or relation into the treatment room. If you are concerned about undressing, please discuss this with us and we will work with you to ensure that we are able to examine and treat you sufficiently whilst respecting your wishes.
You may be asked to perform certain movements and certain tests may be carried out (i.e. reflexes, blood pressure) in order to help us understand and assess your condition.
We will discuss our assessment with you, and in most cases some treatment will be given. Treatment is hands-on and will involve articulation and mobilisation of joints and stretching of muscles. Please remember that we are working together with you and that if you find any treatment technique uncomfortable or painful, please do not be afraid to tell your practitioner to stop. We know many different treatment techniques and we will tailor make each treatment for you.
As treatment is hands-on and we are effectively getting your body to move differently, you may experience some aches, stiffness and feeling a bit “bruised” afterwards. This is completely normal, but if you are concerned, please do not hesitate to call us so that we can reassure you.
Advice may be given to you to support the treatment. Prevention may also be discussed relating to posture and lifestyle.
At the end of your first visit you will be given a copy of our 8-page booklet “What you need to know” and your next appointment will be made.
We do not have set treatment plans saying how many treatments you will need. How many treatments you will need and at what internals will be determined by what you would like to achieve with treatment, what we find on examination and then how quickly your body responds to treatment.
If we believe that your GP should be given information about your health, or we require further details of your medical history, your consent must be given before we can contact your GP.
If we do not think you will benefit from our treatment we will explain this to you and may recommend the next course of action.
Have something else to ask about your treatment? Get in Touch!